How to use AI to achieve business goals and increase engagement

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Christopher Pappas is the CEO and founder of eLearning industrya leading publishing platform that delivers inspiring content.

Technology has always set the pace for changes in the workforce. The recent emergence of AI, including generative AI, has accelerated the transformation, leaving employees and leaders feeling confused, worried and worried. The use, impact and deployment of AI varies for every company, and most are still trying to understand its place in the workplace.

While some fear this new technology and question its vulnerabilities, others see it as a way to significantly improve performance and day-to-day efficiency. In fact, we already have seen examples of how this new technology helps entry-level C-suite employees work more efficiently.

When it comes to new technology, especially in the workplace, people have proven that we are incredibly adaptive and creative in how we manage to work and live alongside technology. The possibilities of AI are seemingly endless, giving people the opportunity to embrace and leverage a new technology that will redefine a new one future of work.

In this article, I’ll look at some of the ways companies can use artificial intelligence to introduce AI to your workforce to shape the future of work.

Contents

Consider how AI can increase employee productivity.

More than half (52%) of employeesaccording to a 2021 ABBYY survey, believe AI has the potential to make their jobs easier.

From automating tedious tasks to generating new ideas on the fly to planning events, activities and more, AI has the potential to make the workplace more efficient by automating certain activities and freeing up more time for employees and teams to focus. to focus on creative, innovative priorities to move the company forward.

When we automate tasks for employees, we not only shorten their to-do list and ease the mental burden of completing those tasks, we also give them back one of the most valuable resources we have: time. Employees believe that improving access to time and reducing workload can increase productivity levels, employee output and productivity overall morality to perform a job, according to a recent UiPath survey.

Use AI to improve communication and collaboration.

Maintaining efficiency and productivity requires clear communication and collaboration, which are also work activities that AI can help streamline. When it comes to communication, AI has the potential to help employees write clearer emails and messages to colleagues, ensuring that all employees are on the same page for projects and other tasks. According to TeamStage, workplaces are that too if there is solid communication more than three times more likely better compete with their competitors.

And communication goes hand in hand with collaboration.

Within an organization, each department handles a different task within a larger project, but sometimes there is miscommunication about responsibilities and expectations of what an “end product” should look like. To clear up potential misunderstandings, AI can help employees better communicate their needs and conceptualize real expectations.

Suppose an organization’s marketing and IT departments are working together to develop a new corporate website. To clearly communicate and visualize how the marketing team wants the website design to look, they can use generative AI (such as ChatGPT) to create a proof of concept for a website design (complete with code).

This proof-of-concept can show what the marketing team envisions for the look and feel of the final site, and software developers can then use the AI-generated code as a starting point to fully customize the site, putting both departments on the stay informed on the same page and eliminate potential confusion.

This creative use of generative AI is just one example of how AI can improve communication and inspire new levels of collaboration. When deployed at every level of a company, AI has the potential to bring teams together and improve the way companies innovate.

Introduce AI with specific use case training.

Today, only one in ten employees knowingly use AI on a daily basis, but the possibilities of AI are exciting for employees, according to Microsoft survey. They have a hunger for utilizing his abilities at work.

This provides an excellent opportunity for employers to introduce the potential of AI to employees through training 49% of employees say they want to start before trying to use AI. This not only says a lot about the impact of AI on eLearning, but also about how AI will shape the way companies prepare for the future of work.

To begin with, employers should develop a realistic AI deployment strategy that breaks down specific AI tools and features for employees to use, and training programs that assess capabilities. They then need to discuss specific use cases, define parameters (and compliance boundaries) for the technology, and identify a business contact who can help resolve any issues during implementation.

For example, AI can be used to develop schedules and meetings, as well as organize emails and internal communications. Of course there are several AI best practices that you should take into account when preparing your implementation. Within this strategy, managers should also schedule one-on-one check-ins with employees to understand the effectiveness of AI on their day-to-day efficiency and any obstacles or concerns associated with using it.

Conclusion

AI has the potential to become a major force in the workplace, empowering organizations to improve productivity and collaboration.

Before deploying this technology, employers should first develop a strategy and policy for using AI in the workplace, then ensure that they properly train all employees in its proper and effective use. Leading by example is key to making it in the AI ​​era. Once employees are aware of its uses and capabilities, they have one more tool to move their organization forward.


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