ChatGPT is now used by companies to improve the customer experience.- Companies like
Sales team Air India, Duolingo and others use ChatGP powered tools in their businesses. - Here are some of the best companies using ChatGPT.
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Some companies were initially hesitant to use tools like ChatGPT, but it is now seen as an important tool to increase productivity and the consumer experience. Companies have now started using and integrating ChatGPT into their business.
Here are some of the companies using ChatGPT –
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Companies using ChatGPT
Sales team
Cloud-based software giant Salesforce announced its partnership with ChatGPT and introduced its own Einstein GPT, a tool based on OpenAI’s chatbot to create the first generative AI for its customer relationship management (CRM) tools.
The tool is used to compose emails, schedule meetings, automatically generate personalized agent chat responses to customers, provide customer insights, and more.
Air India
Air India is the first airline company in India to announce that it will use ChatGPT to improve the customer experience on its website. The airline will reportedly use the latest version of ChatGPT, GPT4, to improve the FAQ section, pilot briefings and more.
Microsoft
Microsoft was one of the first companies to integrate ChatGPT. The search giant has used the latest version of ChatGPT, GPT4, for its Bing Chat service, which is available with the latest version of Microsoft Edge.
Bing Chat works just like ChatGPT and quickly answers user questions.
snapchat
Popular messaging app Snapchat is also jumping on the AI bandwagon. The company has introduced a ChatGPT powered AI chatbot called “My AI”. My AI is currently only available to Snapchat Plus subscribers and is a watered down version of ChatGPT.
Duolingo
Popular language learning app Duolingo has announced Duolingo Max, a subscription service that offers customized lessons to users to help them learn with ease. Duolingo Max uses GPT-4 to allow users to ask questions such as “Explain my answer” and “Roleplay”.
limp
In addition to using ChatGPT for its CRM, Salesforce also integrates ChatGPT with Slack. Slack users will soon have access to a new assistant called “Einstein”, which will help users draft answers, summarize threads, research a particular topic, and more.
Koo
Developed as an alternative to Twitter, Indian microblogging platform Koo has also integrated ChatGPT into its platform. It helps creators compose and compose messages with ChatGPT. Currently, the feature is only available to authenticated users and will be rolled out to all users soon.
Bain & Company
Global management consulting giant Bain & Company is partnering with OpenAI to integrate its AI chatbot into its management systems. Beverage giant Coca Cola is reportedly the first major consumer products company to adopt the management tool.
Store
Shop, a popular e-commerce app, has used ChatGPT to develop a shopping assistant that helps users quickly buy products by asking them questions about their budget, preferences, and more.
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